Solutions Engineer, Mid-Market

About this role

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Solutions Engineer supporting our Mid-Market business, you’ll serve as a strategic technical advisor to customers and Account Executives throughout the sales cycle. You’ll lead discovery, deliver tailored demonstrations, translate complex technical concepts into clear business value, and shape solutions that address customer goals and requirements. Your work will help organizations protect access to the systems and information they rely on. Reporting into the Manager, Solutions Engineering, this is a remote role based in the United States, aligned to the Mountain or Pacific time zone. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: • 4+ years of experience in customer-facing technical sales, solutions engineering, or a similar role in a Business-to-Business (B2B) environment. • Experience supporting complex sales cycles for cybersecurity, identity security, or Software as a Service (SaaS) solutions. • Working knowledge of identity security concepts, including Privileged Access Management (PAM), Identity Governance and Administration (IGA), and related technologies. • Ability to translate technical concepts into clear, compelling guidance for both technical and non-technical audiences. • Strong presentation, communication, relationship-building, and cross-functional collaboration skills. • Ability to manage multiple opportunities with autonomy, adapt to changing customer requirements, and maintain quality while meeting deadlines. • Experience with structured sales methodologies such as Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition (MEDDPICC) is preferred. Technical Experience: Familiarity with security and developer technologies such as System for Cross-domain Identity Management (SCIM), Command-Line Interface (CLI), Security Assertion Markup Language (SAML), Single Sign-On (SSO), OAuth, Active Directory (AD), Application Programming Interfaces (APIs), Secure Shell (SSH), and Artificial Intelligence (AI), including Model Context Protocol (MCP), is helpful. What you can expect: • Serve as a primary technical advisor within the Go-To-Market (GTM) organization. • Lead discovery, technical qualification, tailored demonstrations, and solution design for Mid-Market customers. • Recommend technical solutions that align with customer use cases, business goals, requirements, and decision criteria. • Define technical success criteria and help drive alignment among customer stakeholders throughout the sales process. • Coach Account Executives on product capabilities and customer-specific messaging. • Educate customers on the 1Password product suite while collaborating with Product, Marketing, Sales Enablement, and Support. • Share knowledge and mentor teammates to strengthen technical and communication capabilities across the Solutions Engineering team. • Travel up to 25% as needed. USA-based roles only: The annual base salary for this role is between $100,000 USD and $140,000 USD, and is commission-eligible. This role is also eligible for immediate participat