Senior Solutions Engineer, GTM Engineering

About this role

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

Grow With Us

We're looking for a Senior Solutions Engineer to serve as the technical bridge between our platform and our customers. You'll design and build the custom integrations that connect Workstream to the payroll, scheduling, and back-office systems our customers already run — CrunchTime, NetChef, ADP, Paychex, UKG Pro, Teamworx, and more — and you'll be the person customers talk to while you do it.

This is a builder's seat with real customer exposure. You will own integration projects end to end: sitting in discovery calls to pull out what a customer actually needs, writing the code, and shipping it to production. You'll carry five to six concurrent projects, work directly with enterprise accounts, and have a direct hand in retention and satisfaction for our largest customers.

You're a developer who likes talking to people. You can explain a data-mapping problem to a franchise operations lead without making them feel lost, and you'd rather automate a recurring request away than answer it a tenth time.

This is a full-time, hybrid role based in our Lehi, Utah office, with 3 days a week in-office and 2 days remote to support close cross-functional collaboration.

What You'll Own

• Integration Development (40%). Build and deploy API integrations between Workstream and customer systems. Create CSV export solutions for data migration. Develop two-way payroll integration implementations.

• Customer Interaction (30%). Run customer meetings to gather technical requirements. Provide ongoing technical support for integration-related inquiries. Translate business requirements into technical specifications, and keep customers informed throughout the project lifecycle.

• Production Integration Optimization (20%). Migrate completed integrations to production. Optimize integrations toward self-service implementation so they scale beyond one-off builds. Document technical processes and solutions.

• Custom Solution Creation (10%). Develop custom career sites for customers. Build custom tools and reporting solutions for enterprise accounts, and internal tooling for our Customer Success team.

Day In The Life

• Join a discovery call with an enterprise customer's IT team to scope a new-hire sync between Workstream and their payroll provider, and leave with a clear technical spec.</l