Senior Product Manager, Customer Experience

About this role

*This role requires a hybrid schedule in either our Charlotte, Seattle, or Denver offices; Tuesday-Thursday in-office, Monday and Friday remote. Additionally, this position does not offer visa sponsorship.*

THE POSITION

LendingTree is a leading online marketplace and membership platform that empowers consumers to monitor their credit and comparison shop a full suite of financial products. We are seeking a talented and experienced Senior Product Manager to join our dynamic team. As a Senior Product Manager, you will play a pivotal role in driving the development and growth of our membership platform and financial marketplaces. You will be responsible for defining and executing the product strategy, working closely with cross-functional teams, and ensuring that our products meet the needs of our customers while driving business success.

RESPONSIBILITIES:

• Product Strategy: Develop and articulate a clear product strategy that aligns with the company's overall goals and objectives. Identify market trends, customer needs, and competitive landscape to drive product innovation.

• Product Roadmap: Create and maintain a detailed product roadmap that outlines the short-term and long-term product development plans. Prioritize features and enhancements based on customer feedback, data, business impact, and technical feasibility.

• Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including engineering, design, marketing, and customer support, to ensure successful product development, launch, and ongoing optimization.

• User-Centered Design: Champion a user-centric approach to product development, conducting user research, usability testing, and gathering customer feedback to inform product decisions.

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