Senior People Partner

About this role

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Five9 is harnessing the power of AI to redefine the customer experience industry and our future. To complement our transformation, we are actively seeking a talented and experienced Senior People Partner to be a strategic driver of our People initiatives, aligning them with the critical priorities of our business units. As our Sr. People Partner, you will be a vital member of the People leadership team, entrusted to own and execute talent strategies that unlock the full potential of our teams.

You have a “roll up your sleeves” mentality, paired with the strategic foresight to solve complex problems and deliver impactful results. You are passionate about understanding the intricacies of the business model and providing data-driven perspectives that empower leaders to build and scale high-performing, high-density teams. In this role, you will cultivate influential relationships across the organization, guiding critical management decisions, championing our employees, and strategically anticipating and responding to the cultural and organizational dynamics of a company in transformation.

This is a hybrid role, three days a week in office is required.

Key Responsibilities:

• Strategic Partnership: Collaborate with senior leaders and their leadership teams to translate business strategies and challenges into forward-thinking HR and organizational development actions.

• Organizational Design & Change Leadership: Act as a change agent, guiding leaders and teams through our transformation. Drive organizational design solutions on spans and layers, talent management, and change management.<span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335557856":16777215,"335559738":240,"335559739":240,"