Retention Product Leader: Customer & Merchant Growth (Plano)
Upbound GroupParker, Collin County$291,200–$416,000 / yrPosted August 21, 2026
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About this role
Upbound Group in Plano, TX, is seeking a Director of Product, Retention to own the vision, strategy, and roadmap for retention across Acima and Rent-A-Center. You will lead a team of Group Product Managers and partner with Engineering, Design, CX, Data & Analytics, Marketing, and Operations to reduce churn and grow long-term value. This in-office role requires 8–10 years in product management, strong leadership, and a customer-centric mindset to drive engagement and lifetime value across J-1880…
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