Receptionist

About this role

Role highlights: Receptionist Location: Warsaw Reports to: Office Manager Employment type: Permanent Workplace model: Onsite 5 days / week Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters: This is a high-visibility, front-of-house position where you will be the first face our guests, clients, and colleagues see every day. It is the perfect role for a warm, organized professional who takes pride in creating a great first impression. Who We Are ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. About the Role We are a rapidly growing, dynamic company looking for a warm, professional, and highly organized Receptionist . This is a full-time, on-site role designed for someone who will be the face and first point of contact for our office. In this role, you will manage our front desk and be the first point of contact for everyone who walks through our door. You are someone who thrives on making people feel welcome, stays calm and organized even when the phone is ringing and guests are arriving, and takes pride in keeping the front office running smoothly. Your day-to-day responsibilities 1. Front Desk & Guest Experience Welcoming Guests: Greeting all visitors, clients, and guests professionally, ensuring they feel welcomed and well-hosted from the moment they arrive. Reception Management: Managing the front desk, answering and directing incoming calls, and handling the main office phone line and general inquiries. Visitor Coordination: Registering guests, issuing visitor badges, and notifying employees of arrivals, following building and security protocols. Meeting Room Support: Coordinating meeting room bookings, and preparing coffee, refreshments, and snacks for meetings when needed. 2. Mail & Administrative Support Mail & Deliveries: Receiving, sorting, and distributing incoming mail and packages, and coordinating courier and outgoing shipments. Supply Support: Assisting with monitoring front-office and kitchen supplies, and ordering food, drinks, and other essentials as needed. Vendor Coordination: Coordinating with couriers, cleaning, and maintenance providers on day-to-day requests and following up to ensure standards are met. General Administration: Supporting the wider team with ad-hoc administrative tasks such as document handling, data entry, and filing. Office Tidiness: Keeping the reception and common areas clean, organized, and presentable throughout the day. 3. Team & Culture Support Onboarding Support: Supporting the onboarding of new employees by preparing welcome materials and setting up their desks. Team Integration: Helping organize internal team-building activities and events that support a positive office culture. Safety & Compliance: Maintaining visitor logs and following health, safety, and security procedures at all times. What we’re looking for Experience: Minimum 1+ year in a receptionist, front desk, customer service, or hospitality role. Presence: This is a 100% on-site position . You are the first point of contact for the office and need to be physically present during working hours. Languages: Native-level Polish and fluent English (C1) are mandatory for professional communication. Technical Proficiency: High level of comfort with GSuite and MS Office. Customer-Facing Etiquette: Confident, courteous, and professional in how you interact with guests, clients, and colleagues. The Ideal Candidate Is: Warm & Welcoming: You genuinely enjoy meeting new people and make everyone feel comfortable. Service-Oriented: You have a genuine desire to help others and create a positive first impression. Highly Organized: You can juggle calls, visitors, and admin tasks without missing a beat. Unflappable: You stay calm and professional when handling multiple requests at once. Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collabo